Use these 3 simple adjustments to shift your language and to communicate more clearly step-by-step: Instead of truth, shift to perception. Instead of intentions, shift to impact. Instead of blame, shift to contribution.

A change of perspective can be golden as there are at least 3 versions to every story: mine, yours and what actually happened. Most people spend most of their lives defending their version. Don't be that guy. Change your point of view and learn how to handle a challenging situation better than ever before.

In this exercise, you’ll start by evaluating yourself. You’ll gain insight into your own perceptions of your personality and traits. Next, you’ll explore how others perceive you through their perspectives. Finally, you’ll have the opportunity to compare and discover where your own perceptions align with or differ from those of others.

At Hotel zum Hirschen, we ran a workshop called "Inside Out Leadership - Lead yourself first, then others" to expand management's understanding of themselves, their leadership style and create a shared set of rules of engagement for working and leading together by taking ownership.

With labeling you can create the conditions for more understanding, even in disagreement. You spot an emotion and state it out loud but neutral, i.e. labeling it, via saying "it seems like..." or "it sounds like..." Read on to find out more.

NLP stands for neuro-linguistic programming. Neuro, meaning your thoughts & emotions, linguistic meaning, language and programming for change. So through NLP, we are trying to influence our thoughts, emotions, and beliefs.